24 Hour Helpline

The Helpline, 309- 681-1100  or  1- 800-272-3900, operates 24 hours a day. After regular business hours or on weekends, please call: 1-800-272-3900 or, for online help, complete the Online Helpline form

About our Helpline

Helpline offers guidance and support 24 hours a day, seven days a week. You'll receive information on caregiver tips, lists of community resources, such as home health care, day services and long-term care options.

Care Consultations, either scheduled through appointments or offered on a walk-in basis, provide individuals and families opportunities to discuss specific disease and care giving issues with professionals and to receive practical care giving tips.